Mediation Center solves tough disputes

There are better ways to communicate dissatisfaction to your roommate than breaking his or her belongings.

ECU's relatively new Mediation Center provides just that with neutral, third party resolution for student, staff, faculty and community conflicts

"People have learned over time ... that fining people and community service may not be the best way of getting over [a problem]," said Margaret Olszewska, assistant director for student conflict resolution and coordinator of the Mediation Center.

"The start of the conflict never gets addressed - mediation gets at the deeper issues, and people are more likely to be satisfied with the result."

The mediation process focuses on respectful communication between the individuals at odds and the development of an agreement.

Mediators, who are trained students, faculty and staff, impartially ensure that disputants voice their complaints and consider all aspects of the problem..

Seventeen mediators are employed by the center, which is in its second year of operation.

Student Life decided to develop the center three years ago so students could solve their interpersonal problems without harming themselves or others.

Although anyone can use the center's services, students sometimes arrive at mediation through the judicial system.

After violating the Student Code of Conduct, individuals are given one chance to defer to mediation, Olszewska said.

This writer can be contacted at news@theeastcarolinian.com.